Situated 1.7 km from Bogambara Stadium and 1.3 km from Kandy City Center Shopping Mall in the centre of Kandy, Crystal Lake Resort features accommodation with free WiFi and free private parking. It is located 1.9 km from Kandy railway station and offers luggage storage space. The accommodation provides airport transfers, while a bicycle rental service is also available.
Some units in the bed and breakfast have private entrance and are fitted with desk and outdoor furniture. A balcony with mountain view, a satellite flat-screen TV and air conditioning are available in some units. At the bed and breakfast, every unit comes with a private bathroom.
The area is popular for cycling, and car hire is available at the bed and breakfast.
Popular points of interest near Crystal Lake Resort include Sri Dalada Maligawa, Kandy Museum and Kandy View Point. The nearest airport is Katugastota Polgolla Reservoir Seaplane Base Airport, 6 km from the accommodation.